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insurance group
As an independent insurance agency, we partner with some of the most reputable insurance companies in the industry. We are very proud of the solid and loyal relationships we’ve built with these carriers over the years. And we are extremely proud of the fact our very first appointment has been maintained continuously over 148 years, that appointment being with The Central Insurance Companies.
Our agency has seen many changes over our tenure. With solid focus and strength of management, we’ve embraced each change as an opportunity to continue to move us forward in the industry. We stay true to our founding principals of working closely with our customers, building strong, trusting relationships. Each of our customers is unique and offers an opportunity to really get to know them and tailor a protection package specific to their individual needs.
We strive for excellence by committing ourselves not only to our customers and our carriers, but to our community as well. We believe in giving back to the community and continually invest in it’s growth and development. For it’s the very same community our heritage sought to build on, trust in and commit to in 1876.
pledge of performance
Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.
As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:
- Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution of your claim.
- Help you solve problems related to your coverage or account.
- Explain the coverages and options available to you through our agency, at your request.
- Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
- Use our experience and multiple company relationships to customize your coverage as needed.
- Commit our staff to continuing education so they may be more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
- We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.
Why Advanced Insurance Group
Our team of local, experienced insurance agents provide you with not only an insurance policy that fits the needs of your life, but peace of mind knowing your risks are covered. With a combined 200+ years of experience, we have brought together the best of the best to give our customers access to the largest portfolio of capabilities and resources.
We pride ourselves on having a one-on-one meeting with our customers in order to better understand your insurance needs and perform a needs analysis and educate you to ensure you have the right amount of coverage in every area.
With three convenient locations and a deep commitment to our local communities in which we reside in, our team can offer you true expertise and coverage for all of your personal, commercial and farm insurance needs.
Our values
Our mission
